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Beware phishing e-mails, fake texts, and multi-factor authentication requests (calls, texts, or app) when you are not actively trying to log in to a BTC system.  
We have received numerous alerts regarding this type of cybersecurity criminal activity.
See articles below for samples and learn about red flags in these messages.

 
Home > General > How do I request services from ITS?
How do I request services from ITS?
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The Help Desk triages all work orders for departments within the ITS division.  We are available by phone, email, self-service work order, Zoom, and in-person support at Central Campus.  

 

Please contact us at:

Central Campus Room 2506

Phone: (608) 757-7711

E-mail: helpdesk@blackhawk.edu

Help Desk Zoom Room Chat

Browse the knowledge base, submit, or review requests online

 

There are also numerous self-help video tutorials available on our YouTube playlists - 

 

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